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Bear Coffee Machine

CIME Espresso Machine Group Seal Kit

CIME Espresso Machine Group Seal Kit

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Regular price $25.00 AUD
Regular price Sale price $25.00 AUD
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CIME Espresso Machine Group Seal Kit

A CIME espresso machine group seal kit is a complete set of sealing components for the group head — the part of the machine where the portafilter locks in and brew water is delivered to the coffee puck. This kit includes everything needed to restore a proper pressure-tight seal at the group head, eliminating leaks, restoring portafilter lock tension, and ensuring consistent 9-bar extraction pressure shot after shot.

What Is Included in the CIME Group Seal Kit?

  • Group head gasket (portafilter seal)
  • Shower screen
  • Group O-rings and seals

All components are OEM-specification and sized specifically for CIME group heads. The kit contains every consumable seal component in the group head assembly, so you can complete a full group service in one go.

Which CIME Espresso Machines Is This Kit Compatible With?

This seal kit is designed for CIME commercial and prosumer espresso machines with a standard CIME group head configuration. If you are unsure whether this kit fits your specific model, contact our technicians with your machine’s model number (found on the base plate or rear panel) before ordering.

How Often Should You Replace CIME Group Seals?

Group seals should be replaced every 6–12 months under regular use in a café environment, or every 12–18 months for home use. Replace immediately if you notice any of the following: the portafilter is difficult to lock or feels loose, water or steam leaking around the group head during extraction, inconsistent shot pressure or channelling, or visible cracking and deformation of the existing gasket.

How to Replace CIME Group Seals

Group seal replacement on a CIME machine is a straightforward maintenance task. Allow the machine to cool completely, remove the shower screen and diffuser plate, extract the old gasket using a flathead screwdriver or gasket pick, clean the group head recess thoroughly to remove any rubber residue, and press the new gasket firmly and evenly into place. Reassemble and run a blank shot to check for leaks before use. If you prefer a professional installation, Bear Coffee Machine offers in-house servicing.

What Happens If You Don’t Replace Worn Group Seals?

Worn group seals cause a progressive loss of pressure at the group head. Early signs include a slightly loose portafilter and minor steam leaks during extraction. Left unaddressed, the gasket will harden and crack, leading to significant water leaks around the group, channelling in the coffee puck, under-extracted espresso, and potential damage to the group head body from prolonged heat and moisture exposure.

Frequently Asked Questions

What is a group seal kit for an espresso machine? A group seal kit is a set of replacement sealing components — typically a group gasket, shower screen, and O-rings — that maintain a watertight, pressure-tight connection between the portafilter and the group head. Replacing these components regularly is the most important routine maintenance task for any espresso machine.

How often should I replace the group seal on my CIME machine? Every 6–12 months in café use, or every 12–18 months for home use. Replace sooner if you notice leaks or a loose portafilter fit.

Is this kit compatible with all CIME models? This kit covers the most common CIME group head configurations. Contact us with your model number to confirm compatibility.

Can Bear Coffee Machine fit these seals for me? Yes — we offer in-house repair and servicing for CIME machines. Contact us to book.

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Installation

Installation

The equipment rental or lease does not include installation, which customers are required to arrange at their own cost.

Please check the equipment’s dimensions to ensure it will fit into the space you’ve allocated for it in your venue.

Also, please ensure the equipment’s electrical rating or gas type is compatible with your venue’s electricity or gas supply.

Warranty

Our ‘Certified Used’ and second-hand equipment is backed by a three-month parts-free warranty.

Brand new machine comes with a 1-year free parts warranty, but the parts come with a 3-month warranty.

If the equipment develops a covered fault within the warranty period, call us or email info@bearcoffeemachine.com.au

We’ll organise a free repair, replacement, or refund.

Once the equipment is out of warranty, customers are responsible for meeting any repair costs.

Rest assured that, if your equipment develops a fault or breaks down after its warranty has expired, we can help you quickly find a repairer or source a replacement machine in as little as a day.

For more information, see our warranty policy.

Shipping Info

Detailed Shipping Policy

Fulfillment & Origin
All orders are processed and dispatched by Bear Coffee Pty Ltd from our warehouse at:
Unit 4/1 Bluegum Way, Menai, NSW, 2234, Australia

Shipping Costs & Taxes

  • All prices are in AUD.
  • Domestic shipping is a flat rate ($10.50 Standard / $12.50 Express).
  • International customers are responsible for all customs duties and import taxes imposed by their local government.

Delivery Times

  • Handling Time: 1–2 Business Days (Mon–Sat).
  • Transit Time (AU): 1–8 Business Days.
  • Transit Time (Intl): 6–27 Business Days.
  • Total Estimated Delivery: 2–29 business days, depending on location and service selected.

Cancellations & Edits
You have a 24-hour window to cancel your order or update your shipping address. Once an order is processed, these changes are no longer possible.

Return & Refund

Returns & Satisfaction Guarantee

At Bear Coffee, we stand by the quality of our machines. We offer a transparent 30-day return window to ensure you are completely satisfied with your brewing experience.

Return Eligibility
To ensure hygiene and safety standards for all our customers, returned items must be:

  • Unused & Original Condition: The machine must not have been used with water or coffee beans.
  • Complete Packaging: Must include the original box, all internal padding, manuals, and accessories.
  • Factory Sealed: Original security seals must remain untampered with.
  • Note: Defective or damaged items are exempt from these condition requirements.

No Restocking Fees
We believe in fair service. We charge $0.00 restocking fees for all eligible returns. You will receive a 100% refund of the product cost.

Return Shipping & Costs

  • Change of Mind: The customer is responsible for return shipping to our warehouse (Unit 4/1 Bluegum Way, Menai, NSW, 2234, Australia) using a trackable service.
  • Damaged or Defective: If your machine arrives with an issue, we cover 100% of the return shipping cost via a prepaid label.

Fast Processing

  • Cancellations: You have a 24-hour window to cancel your order before it enters fulfilment.
  • Refund Speed: Once our team inspects the return at our Sydney facility, your refund is issued within 7 business days (Mon-Sat).

Arrival Inspection
Coffee machines are precision instruments. Please inspect your delivery immediately. Any transit damage or missing parts must be reported to info@bearcoffeemachine.com.au within 48 hours for a priority replacement.

Help & Support

Have a Question!

We’re here to help. Whether you need assistance with an order, have a question about our products, or wish to contact our support team, you can reach us using the information below.

📞 Customer Support

Phone: +61 452 293 886

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Australian Eastern Standard Time, AEST – GMT+10:00)
Saturday: 10:00 AM – 2:00 PM (Australian Eastern Standard Time, AEST – GMT+10:00)
Sunday: Closed

📧 Email Support

For all queries, including product questions, order issues, returns, or partnership requests:

Email: info@bearcoffeemachine.com.au

📬 Address

Bear Coffee Pty Ltd

Registered Office Address:
29 Belmore Street
Burwood NSW 2134
Australia

Warehouse & Order Fulfilment Address:
88 Bath Road
Kirrawee NSW 2232
Australia

💼 Company Information

Business Name: Bear Coffee Pty Ltd
Australian Business Number (ABN): 67 668 276 462

Registered Office Address:
29 Belmore Street
Burwood NSW 2134
Australia

Warehouse & Order Fulfilment Address:
88 Bath Road
Kirrawee NSW 2232
Australia

Email: info@bearcoffeemachine.com.au
Phone: +61 452 293 886

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Australian Eastern Standard Time, AEST – GMT+10:00)
Saturday: 10:00 AM – 2:00 PM (Australian Eastern Standard Time, AEST – GMT+10:00)
Sunday: Closed

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Track your order

Tracking information sent to your email within 24 hours after dispatch the order

Easy returns

30-day return policy on all items. The refund will be processed within 7 business days