California Disclosures Privacy

Effective Date: 1 January 2026

At BEAR COFFEE PTY LTD, we are committed to protecting your privacy and complying with California Consumer Privacy Act (CCPA) requirements. This page explains how California residents can exercise their privacy rights.

1. Information We Collect

We may collect the following personal information from California residents when you interact with our website or make a purchase:

  • Identifiers: Name, email address, mailing address, phone number, account ID.
  • Commercial Information: Products purchased, purchase history, order details.
  • Internet or Electronic Network Activity: Browsing history, website interactions, IP address, cookie usage.
  • Geolocation Data: Approximate location information for shipping purposes.
  • Professional or Employment Information: Only if provided voluntarily (e.g., job applications).
  • Inferences: Preferences, trends, or interests based on activity or purchases.

Note: We do not sell your personal information to third parties.

2. Categories of Personal Information Shared

Service Providers & Vendors:

  • Payment processors (Visa, Mastercard, American Express, PayPal, Shop Pay, Google Pay, Apple Pay, UnionPay, JCB)
  • Shipping carriers and logistics providers
  • Marketing and analytics service providers

Purpose: These third parties help us fulfil orders, process payments, improve website performance, and provide customer support.

3. Your Rights as a California Resident

As a California resident, you have the following rights under the CCPA:

Right to Know:

  • Request details about the personal information we collect, use, and share.
  • Request the categories and specific pieces of personal information we have about you.

Right to Delete:

  • Request deletion of your personal information that we have collected, subject to certain exceptions (e.g., to complete transactions or comply with legal obligations).

Right to Opt-Out of Sale:

  • We do not sell personal information.
  • If that changes, California residents will have the option to opt out.

Right to Non-Discrimination:

  • We will not discriminate against you for exercising your CCPA rights.
  • Your shopping experience, pricing, or access to services will not be affected.

4. How to Exercise Your Rights

Submit a Request:

Information to Include:

  • Your name, email, and order number (if applicable).
  • Specific request type: access, deletion, or opt-out.

Verification:

  • We may request information to verify your identity before processing requests.

Response Time:

  • Requests will be responded to within 45 days as per CCPA requirements.

5. Categories of Personal Information Sold or Disclosed

Current Status:

  • BEAR COFFEE PTY LTD does not sell personal information of California residents.

Future Changes:

  • If our policy changes, we will provide clear notice and opt-out instructions.

6. Financial Incentives and Privacy Practices

We do not offer financial incentives for the collection, retention, or sale of personal information.

Personal information is used solely to:

  • Process and fulfill orders
  • Improve website experience
  • Provide customer support and communications
  • Comply with legal obligations

7. Data Retention

At BEAR COFFEE PTY LTD, we are committed to responsible management of your personal information.

Retention Purpose:

Personal information is retained only as long as necessary to:

  • Provide our products and services
  • Process and complete orders or transactions
  • Fulfill legal and regulatory obligations

Data Deletion or Anonymisation:

  • Once your personal information is no longer required for the above purposes, it is securely deleted or anonymised to prevent unauthorised access.
  • This ensures that your personal data is protected throughout its lifecycle.

Exceptions:

  • Some data may be retained longer to comply with tax, accounting, or legal obligations.

8. Cookies and Tracking

At BEAR COFFEE PTY LTD, we use cookies and similar tracking technologies to enhance your browsing and shopping experience.

Purpose of Cookies:

  • Website Functionality: Ensure the website operates properly and securely.
  • Performance & Analytics: Collect anonymous data to measure site performance, visitor behaviour, and navigation patterns.
  • Marketing & Personalisation: Deliver relevant promotions, recommendations, and advertising content.

Control for California Residents:

California residents can opt out of non-essential cookies at any time via:

  • Browser settings (Chrome, Firefox, Safari, Edge)
  • Cookie consent banner on the website

Transparency & Security:

  • Cookies do not store sensitive information such as credit card numbers or passwords.
  • We are committed to clear communication about the types of cookies used and their purpose.

Tip: Disabling non-essential cookies may affect certain features such as saved shopping carts, personalised recommendations, or marketing content, but essential website functionality will remain unaffected.

9. Third-Party Disclosure

Some information may be shared with trusted third-party service providers for:

  • Payment processing
  • Shipping and logistics
  • Analytics and marketing

Third parties are bound by contractual obligations to protect your data and use it only for specified purposes.

10. Updates to This Notice

  • This California Privacy Notice may be updated periodically.
  • Updates are effective immediately upon posting to the website.
  • Users are encouraged to review this page regularly for the latest information.

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