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Contact Us

Have a Question!

We’re here to help. Whether you need assistance with an order, have a question about our products, or wish to contact our support team, you can reach us using the information below.

📞 Customer Support

Phone: +61 452 293 886

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+10:00)  Australian Eastern Standard Time (Sydney)
Saturday: 10:00 AM – 2:00 PM (GMT+10:00)  Australian Eastern Standard Time (Sydney)
Sunday: Closed

📧 Email Support

For all queries, including product questions, order issues, returns, or partnership requests:

Email: info@bearcoffeemachine.com.au

📬 Address

BEAR COFFEE PTY LTD

Registered Office Address:

Unit 4/1 Bluegum Way
Menai, NSW, 2234
Australia

💼 Company Information

Registered Company Name: BEAR COFFEE PTY LTD 

ACN: 668 276 462

ABN: 67 668 276 462

Registered address: Unit 4/1 Bluegum Way, Menai, NSW, 2234, Australia

Email: info@bearcoffeemachine.com.au

Phone: +61 452 293 886

Live Chat: Available on the website

Business Hours: Monday–Friday: 9:00 AM–5:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)

Saturday: 10:00 AM – 2:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney)

Sunday: Closed

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📍 Need Help With an Order?

To speed up support, please include:

  • Your full name
  • Order number
  • Email used during purchase
  • A detailed message about your request
  • Photos or screenshots (if relevant)

🛡 Data Protection

Your personal data is processed securely and in compliance with local privacy regulations.
Learn more on our Legal Notice and Privacy Policy pages.